Last updated November 5, 2026

Privacy Policy

What we collect

  • AI front desk: what you say or type, and the phone number you call from or give us.
  • Messages and appointments: your name, phone number, the shop, and the details you give us.
  • Job applications: what you enter in the form, plus your IP address, which we use to limit spam.

How we use it

We use this information to answer your questions, handle your appointments, pass your message to the right shop, review applications, and improve our service. Conversations with the AI front desk are recorded and transcribed for those purposes.

If a message in the website chat mentions suicide or self-harm, the chat shows you the 988 Lifeline right away and doesn't send that message to the AI.

Who processes it

Our AI front desk runs on ElevenLabs, phone calls and text messages go through Twilio, and data is stored on Google Firebase. These providers process data on our behalf. Online booking is provided by Squire, under Squire's own privacy policy. Squire's booking script loads on every page of this site so its booking window can open here.

Text messages (SMS)

We're not sending text messages yet. When we do, we'll only text you when you ask for something during a conversation, such as a booking link, and only at the number you confirm.

Message frequency varies; usually one message per request. Message and data rates may apply. Reply STOP to opt out at any time and HELP for help.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties.

Your choices

To ask about your information or request that we delete it, call any of our shops:

See also our Terms.

Pick your shop

You'll choose your barber and time on our booking page. It takes under a minute.

New clients get $10 off their first visit. Walk-ins welcome when a chair is open.